RESTAURANTS, FOOD AND BEVERAGE

RESTAURANT, FOOD AND BEVERAGE CONSULTANCY

Restaurants, restaurant, food & beverage, cafe, franchising, operations management, consulting

  • Initial Overall Restaurant Assessment 
  • Menu Analysis And Competitive Analysis 
  • Front of House (FOH), Back of House (BOH) And Operating Systems 
  • Menu Development And Engineering 
  • Manuals, Handbooks, Procedures, Forms, Checklists And Audits 
  • Training And Development (Staff And Management)  

CONCEPT DEVELOPMENT / FRESH START-UP

startups, startup, growth, franchising, restaurants, restaurant consulting, concept development

  • Start-up Services 
  • Brand Concept Development 
  • Brand Filtering And Identifying Designs 
  • Business Plan And Financial Modeling 
  • Menu Design And Development 
  • Project Management And Oversight 
  • Manuals, Handbooks And Operating Systems 
  • Gourmet Retail 
  • New Restaurant Openings And Roll-Out  

OPERATIONS AND SUPPORT SERVICES

operations management, operations, procedures, improvement, systems, support services, services

  • Brand Refresh And Improvement 
  • Operations Assessment 
  • Operations Strategy And Support 
  • Purchasing And Procurement 
  • POS And Back Office Solutions 
  • Health And Safety and Food Safety Audits 
  • HR Services (Talent Acquisition And Development)  

RESTAURANT RESCUE AND TURN AROUND SERVICES

restaurant operations, restaurant rescue,restaurant turn around services,improve operations,services

  • Overall Restaurant Assessment & Evaluation 
  • Product Mix-Menu Analysis And Evaluation As Well Its Competitiveness 
  • Market Analysis And Industry Trends 
  • Cost Analysis (Labor, Food, Marketing etc.) 
  • Upgrading Or Re-branding The Existing Concept 
  • Update Or Upgrade Manuals, Handbooks, Procedures, Forms, Checklists, Audits and Operating Systems  

HUMAN RESOURCE SERVICES AND SUPPORT

HR, human resource, HR services, human capital, HR systems, services, HRM, human resource management

  • Design The HR System 
  • Talent Search And Acquisition 
  • Management Search And Acquisition 
  • Training And Development (Staff And Management) 
  • Coaching Sessions To Maintain Productivity, Improve Efficiency And Employee Retention 
  • Developing Leaders Within The Team To Take Your Business To The Next Level  

MARKETING AND CREATIVE SERVICES

marketing, advertising, social media, apps, website, brand development, brand management, services

  • Brand Concept Development 
  • Brand Management And Marketing Strategy 
  • Services / Product Development And Launch 
  • Technology And Systems 
  • Menu Design And Development 
  • Website Design 
  • Digital Marketing And Social Media  

FRANCHISE CONSULTING

FRANCHISE CONSULTING STRATEGY AND OUR SERVICES

We provide operations support and all franchise related consulting services to our clients. Whether you are looking for a franchise business or already a franchise business owner or franchise operator. 

If you as a franchise business looking to improve your existing operations; just thinking about franchise development; franchise growth or any other franchise related matter then you have come to the right place.  

Our consulting strategy is based on the interests, uniqueness and suitability of our clients to the brand and its culture. This in turn helps us not only to identify the right brand for you but also to achieve your goals and targets. 

We use our extensive experience and knowledge of the challenging franchising industry to meet your demands to avoid any future confusion, disruptions and costly mistakes.  

OUR AIM

The aim is to make the whole process between the franchisor and franchisee as smooth as possible to create a healthy relationship; where we make things clearer and transparent to both the parties by explaining each of them the following: 

  • Rights 
  • Duties 
  • Obligations 
  • Responsibilities To Foster A Relationship That Is Beneficial To Both; Where They Contribute To Each Others Success In The Short and Long Run  

FRANCHISE LANDSCAPE AND OUR EXPERTISE

The franchise landscape is evolving and advancing at a rapid pace with the changing trends in the industry from customer taste to technological advancements. 

We at SS Headway Consulting use our business knowledge and expertise of working with different multi-national brands around the globe to minimise these impacts on your business and improve you overall standings in terms of:  

  • Market Share 
  • Competitiveness 
  • Growth  
  • Brand Awareness 
  • Overall Systems And Operations 
  • ROI  

FRANCHISE CONSULTING SERVICES

FRANCHISE DEVELOPMENT



SS Headway Consulting services will guide you how to franchise your business each and every step of the way.


We provide all the support needed for a smooth transition until the process concludes and even after.  


Our business management consulting team has all the knowledge and expertise to make you business a success story.


FRANCHISE GROWTH AND IMPROVE FRANCHISE SYSTEMS AND OPERATIONS

All our services are tailored to your needs and requirements i.e., either to grow your franchise business from a start-up or take on an established franchise business to the next level. 


Through different strategies in place we will improve the overall systems and operations for both the franchisor and franchisee that will benefit them.  

BUSINESS AND FRANCHISE PARTNER



Introduce our clients to the best

franchise companies around the globe.



Find a suitable and ideal business partner for franchisors.  

FRANCHISE DEVELOPMENT

FRACHISE DEVELOPMENT CONSULTING SERVICES

When any business is thriving and showing strong results, it is natural to expand it locally or internationally. 


If you set out at your own to start a second or a even a third location it will cost you a lot in terms of many things but the most important ones will be money, human capital and time.

 

But if you have some professional help at hand and a strategy in place to franchise your business then growing it in this manner will cost you a lot less than growing at your own as the costs and other things related to it will be shared by the franchisee. 


Remember when the franchisor has all the relevant material, manuals, handbooks, processes, guidance and systems in place for franchising then the advantages outwit the disadvantages of franchising.

 

Once it is concluded that your business is a good fit for franchising after the initial screening and assessment process; then the important task begins in developing and carrying out the framework that will take the business from a single unit to multi-unit. 


We at SS Headway Consulting will guide you how to franchise your business each and every step of the way and provide all the support needed for a smooth transition until the process concludes and even after.


SOME ASPECTS OF FRANCHISING YOUR BUSINESS THAT WE TAKE CARE OF ARE

  • Initial Screening And Assessment For The Suitability For Franchising 
  • Developing A Strong Franchising Strategy 
  • Franchise Business Planning (Short And Long Term) 
  • Making Operational Manuals And Handbooks 
  • Creating Training Material And Programs (Franchisor And Franchisee) 
  • Conduct Training Workshops (On And Off The Job) 
  • Developing And Strengthen Your Brand And Corporate Image 
  • Hiring Franchise Lawyers For Licensing, Legal Matters And To Protect Your Intellectual Property.  

FRANCHISE GROWTH - OPERATIONS

franchising, franchise growth, franchise development, franchise consulting, franchise services

FRANCHISE GROWTH AND IMPROVE FRANCHISE SYSTEMS AND OPERATIONS

Our wide variety of franchise consultancy services is well suited to new franchisees as well as the established ones. 


All our services are tailored to your needs and requirements i.e., either to grow your franchise business from a startup or take an established franchise business to the next level. 


Through different strategies in place we will improve the overall systems and operations for both the franchisor and franchisee that will benefit them. 


Because we understand the need to update and improve the systems and operations with the changing business trends but also as the business grows new challenges emerge that has to be dealt with immediately and effectively for the long-term success of the business. 

 

HERE ARE SOME OF THE STRATEGIES THAT CAN MAKE YOUR FRANCHISE BUSINESS STANDOUT FROM THE REST

1. International Franchise Growth

2. Franchise Sales Strategy

3. Improve Communications And Relationships Between Franchisor And Franchisee

4. Empowerment Through Collaboration

THE 4 BUSINESS STRATEGIES

franchising, franchise growth, franchise development, franchise consulting, franchise services

1. INTERNATIONAL FRANCHISE GROWTH

This might be the right time to expand your franchise business in other territories as there are many investors, entrepreneurs and to be business owners out there who are interested in owning their own business but also all kind of investors. Penetrating and operating in new territories especially international market can be a daunting task with so many issues to overcome such as legal, cultural differences, language barriers, customer taste and latest or upcoming trends to name a few. Our invaluable experience can overcome all these and other obstacles for a smooth transition of your franchise business to an exciting new journey of growth and a well-recognized brand in that market.  


Working with different international brands and franchises around the globe gives us an advantage to choose the perfect international growth strategy for you.  


SOME OF THE IMPORTANT ASPECTS OF THE STRATEGY ARE


  • Determine and choose the territories/countries that best fit your business model.
  • All other factors will be taken into account such language, culture, politics, franchise market, competitiveness and other legal matters that can act as a barrier to enter the new market.  
  • Participate and utilize the Internet, targeted advertising, trade/franchise shows and missions, public relations and brokers to find the right prospect for our clients.
  • Identify and pick the right candidate as your international franchise business partner. This partner will be able to overcome any problems and obstacles that are in the way of establishing your franchise business overseas. They are committed and devoted at developing, adopting and promoting your business overseas in the best possible way and work in tandem with you for its long term success.  

franchising, franchise growth, franchise development, franchise consulting, franchise services

2. FRANCHISE SALES STRATEGY

Making a sales plan is as important as making a business plan for a start-up.

 

As we know the business climate always keep changing with the evolving customer tastes and new market entrants therefore it is advisable to have a franchise sales plan in place to overcome these obstacles and emerging trends.


  

A GOOD FRANCHISE SALES PLAN SHOULD INCLUDE  

  • How many franchisees you want to sell  
  • Time frame for the above 
  • Geographic area (local and international)  
  • Who to sell 
  • Use of metrics as how to qualify a prospect   



But most importantly we regularly measure the success of the franchise sales plan. 


If it is not brining the desired results and anything changes during this time; we will update the franchise sales plan accordingly to make appropriate adjustments that serve the desired goals and results of our clients. 


The task is to have a comprehensive franchise sales plan and an adaptable workable structure that serves our clients best at all times.  

franchising, franchise growth, franchise development, franchise consulting, franchise services

3. IMPROVE COMMUNICATIONS AND RELATIONSHIPS BETWEEN FRANCHIOR AND FRANCHISEE

Effective communications and a healthy relationship between the franchisor and franchisee play an integral role in growing the business further but also for a smooth and successful business operation.  A franchise model that delivers uninterrupted communication from a franchisor to a franchisee and back forth is the benchmark of a well-run franchise company.  


We at SS Headway Consulting will ensure that the communication is in real time and the latest product launches or promotions are delivered to all the parties involved in real time. This type of communication helps to create a more open and transparent culture across the board.


A new franchise operator early in the days may feel overpowered by the challenges they face. But the other older franchise operators have gone through all this and done it all. A dedicated and committed open communication platform between all the franchise operators and franchisor can ensure that the shared knowledge and experience be available to the new franchise operator that is not only beneficial to it but also available 24/7 and it is also cost saving for all.  


We emphasis the importance to the franchisor to connect each of their franchisees/franchise owners at least to build a devoted community and support network where all freely share work best practices, problem solving techniques and methods. 


The common goal for both the franchisor and franchisee is increase revenue and growth through exceeding customer expectations. The bottom line is that the franchisor needs to take a leading role in creating not only an open but also real time communications platform. This strategy has the ability to convert individual franchise operators into a community of power franchise operators with improved knowledge and wisdom to run the business operations.    


This in turn will create a positive and healthy relationship with the franchisor that act as a strong foundation for future developments and building a stronger brand image.  

franchising, franchise growth, franchise development, franchise consulting, franchise services

4. EMPOWERMENT THROUGH COLLABORATION


Do you want to improve the overall efficiency and effectiveness of the franchise operations while saving time and money?   


Then we can help you achieve all this with no extra cost.   


If you are a new franchise or an established one both can benefit from what we have to offer.   


The people with the most relevant, up to date working knowledge and experience about what’s working well and what’s not are the individual franchise operators and their teams. This vast free knowledge and experience should be used to improve the existing procedures, marketing promotions, updating systems and overall operations that serve best.   


We at SS Headway Consulting insist to empower your franchise operators and their management to add real time feedback and suggestions as to the on going promotions, trainings and updating systems and so on.  


We filter out the best parts from this vast knowledge and experience to turn it into workable and applicable solutions that serve everyone better i.e., customers, franchisors and franchisees. This system and strategy is beneficial to both a new and an established franchisor. 


A new franchisor that is struggling in perfecting the best system and finding it hard to adapt to working with different franchisees can use it to improve and update their systems and operations.   


Sometimes even tried and tested systems and operations for established franchisors fail to deliver the desired results or unable to adapt to the changing trends in time especially internationally. This system and strategy can not only bring the desired results but also equip your systems and operations to better coupe with any such challenges and to overcome them.   


The message here is that if the input and feedback from franchise operators is used in a constructive and systematic manner it will deliver the desired results but also save the most precious commodities in franchising industry time and money.   


The other most important outcome of this collaboration is that it builds trust between the franchisor and franchisee. When there is trust between two business partners both naturally work collectively and dedicatedly to achieve their goals and targets. This is a big win-win situation for both franchisor and franchisee in the long run only if you work towards it and pay enough attention.  

RETAIL CONSULTANCY

THE RETAIL INDUSTRY

The retail business has never been in such a fierce competition for its survival and margins due to the technological advances, ever changing consumer trends and emerging markets. All this along with less disposable income, latest fashion trends and online shopping has further squeezed the profits and put a strain on resources of retailers.  

THE SHIFT IN RETAIL LANDSCAPE IS CHANGING THE INDUSTRY DRAMATICALLY AT A PACE NEVER SEEN BEFORE AND SOME OF THE IMMEDIATE CHALLENGES IT FACES ARE

  • Millennials Are In Control 
  • Consumer Spending Is Often Up and Down 
  • New International Emerging Markets Offer Growth Opportunities 
  • Excess Retail Space But Low Sales Volume 
  • E-Commerce Puts Most “Brick and Mortar”, Retailers At Risk 
  • Mobile Platforms Along With Social Media Offers Localised, Personalised And Smart Shopping Experience 24/7/365
  • Threat Of Online Retailers That Provide Value To Consumers In Many New Ways Such As Speed, Convenience, Flexibility, Choice and Lower Prices 

WE AT SS HEADWAY CONSULTING WORK IN PARTNERSHIP WITH OUR CLIENTS TO

  • Identify Problems And Issue  
  • Identify Existing Challenges And Future Opportunities 
  • Develop And Implement Solutions For The Above Problems And Other Complex Issues 
  • Deliver Insights To Clients That Allow Them To Take Timely Better Informed and Effective Decisions  
  • Deliver Relevant Workable Strategies That Generate Profit and Drive Growth  
  • Minimise The Risk Within The Marketplace
  • Create Other Opportunities To Enhance Value and Substance.  

The only way to move in the right direction and to survive is to rethink your value proposition by adapting to multichannel retailing.  

RETAIL CHALLENGES - WHAT TO DO

By better understanding what has caused this retail disruption to your business and ongoing transformation over the last couple of years, we will help you to overcome these challenges by being more relevant to the changing retail trends.

SOME OF THE CHALLENGES AS A RETAILER THAT YOU HAVE TO OVERCOME IN ORDER TO SUCCEED AND GROW

Retail Consultancy, retail management, retail, consultancy,business management,SS Headway Consulting

1. WHY ARE YOU LOSING YOUR COMPETITIVE ADVANTAGE

Over the year’s major department stores and large retailers enjoyed uninterrupted success and growth. 


But with the emergence of new types of retailing entering the arena that is continuously evolving at a tremendous pace has challenged the traditional department stores and retailers in many ways who thought nothing will challenge their supremacy and were adamant that they don’t need to evolve. 


Many who did not evolve and adapt with the changing industry trends have perished or are struggling to stay in competition. 

  

WHAT TO DO

The sooner you accept this reality the better it will be for the short as well long run and others changes will be easier to adapt along the way.

 Remember change is inevitable.  

Retail Consultancy, retail management, retail, consultancy,business management,SS Headway Consulting

2. WHY IS YOUR RETAIL STRATEGY FAILING YOU


The nature of innovation is that it is disruptive, unpredictable and fast.


When innovation is combined with consumer taste, latest market trends, it gives a chance to new entrants in the market who not only deliver better offers than the existing ones but also in a stronger and well suited position in the new changing market. 


The retail landscape is full of many small and big retailers, the ones that do not change soon enough with the changing market trends are at a loss. 


WHAT TO DO

You need relevant new business strategies to tackle this trend and new entrants as your older strategies are obsolete now and if you keep relying on them to deliver fresh results than you are bound to fail. The best way to overcome this shift is to reposition and re-tool your retail strategy regularly with the changing trends in the market.  

Retail Consultancy, retail management, retail, consultancy,business management,SS Headway Consulting

3. WHY YOU ARE LOSING CUSTOMERS

First you need to understand that distribution channels are not what they used to be as today the consumer is in control and influence the distribution channel in terms of:


  • Price 
  • Product Availability 
  • Product Innovation 


All this has put extra pressure on retailers to relocate on massive proportions and make changes in distribution channels. 


The consumer has the ability to choose the retailers and brands that they prefer with the option and wide array of information available to them through Internet. 


If a consumer is unhappy or unsatisfied with a retailer or brand they can shift to another in an instant. 


Therefore maintaining customer trust and loyalty has become harder than ever. But at the same time it has also become of vital importance for the success and growth of the brand and retailers.   

WHAT TO DO

The brands and retailers that adapt to the evolving consumer taste by investing in understanding the consumer shopping trends and ability to influence consumer-shopping habits will be successful and survive this change.  

Retail Consultancy, retail management, retail, consultancy,business management,SS Headway Consulting

4. WHY YOU NEED TO RE-DEFINE YOUR RETAILING

Many industries and organisation around the globe adapt to innovation and technological advances over the years that makes them more relevant with the changing times and trends but also make them more efficient in many ways. 


But where innovation and technological advances provide benefits it can be a downfall for the businesses that fear it or are less adaptive to it.  



Businesses that do not adapt to these technological changes are either left out of the competition or will perish with time. 


Today traditional retail business models are not enough for your survival and growth. 


WHAT TO DO

If you want to be a successful retailer today to survive this technological revolution then you have to fully accept and adapt to The Internet Of Things (IOT) in retail industry including utilizing different mobile platforms, in store smart sensors, smart shopping agents, social networks and consumer shopping behaviors to your advantage for success and growth that will take your brand to a new level.  

RETAIL CONSULTING SERVICES

Retail Consultancy Services, Retail Consultancy, Retailing, Retail, Consultancy, Business, Trade

We cater for a wide range of clients including convenience stores, general merchandise stores, department stores, food and grocery chains, apparel and footwear retailers, restaurants and hotels and airport retail.

OUR RETAIL CONSULTING SERVICES ARE 


  • BUSINESS IDEAS
  • CONCEPT EVALUATION
  • CONCEPT DEVELOPMENT
  • START-UP SERVICES
  • STORE PORTFOLIO OPTIMISATION
  • INVENTORY MANAGMENT
  • RETAIL MARKETING STRATEGY
  • STORE SYSTEMS AND OPERATIONS DEVELOPMENT - PERFECTION
  • LOCAL AND INTERNATIONAL MARKET GROWTH

The Motivational Mentor